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Automotive Sales Manager - Commerce, Michigan, United States

  • Automotive, Sales Manager, Sales Representative, Sales Supervisor, Sales
  • Commerce, Michigan, United States
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job description

AUTOMOTIVE SALES MANAGER

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION:

The Sales Manager is responsible for maintaining a well-balanced Used and New Car Vehicle inventory and selling each unit at a maximum gross profit. Will establish objectives for the department and accomplish them through planning, organizing, controlling, and measuring the performance of the vehicle’s salespeople. Must present a professional appearance.

THE PERKS:

  • Competitive Compensation
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay

Skills & Qualifications:

  • Excellent oral and written communication skills.
  • Ability to read and comprehend instructions and information.
  • Ability to use personal computer applications including word processing and spreadsheet software.
  • Current valid driver’s license and state sales license.

Education and Experience:

  • High school diploma or the equivalent.
  • Three years in automotive sales (including experience in both New and Used Car Sales, finance, and insurance).
  • One year in a supervisory position preferred.
  • Broad knowledge of all types of vehicles.

Essential Duties & Responsibilities:

  • Determine monthly and annual forecasts in terms of unit sales, gross profit objectives and departmental profits.
  • Establish objectives with each salesperson regarding closing percentages, prospecting efforts, unit sales, time utilization and projected income.
  • Direct and schedule the activities of the vehicle sales department employees.
  • Establish a program to ensure vehicle salespeople are kept informed of current inventory.
  • Establish and maintain standards for displaying, merchandising, and maintaining new and used vehicles and lot.
  • Oversee the efforts of vehicle salespeople to enhance the image and customer satisfaction ratings of the facility.
  • Monitor vehicle salespeople’s payroll records.
  • Assist vehicle salespeople in setting their short and long-term objectives.
  • Communicate daily with New Car Sales Manager regarding recent trade-ins.
  • Establish standards for appraising used vehicles including requirement to obtain vehicle history report.
  • Complete written appraisal on all potential trade-in vehicles.
  • Ensure cosmetic and mechanical reconditioning of used vehicles is performed within cost and time limitations.
  • Develop, implement, and monitor the use of a prospecting program and follow-up.
  • Plan and control the display of vehicles. Establish and maintain standards.
  • Conduct sales meetings daily to review the previous day’s results and determine current day’s plan of action.
  • Provide on-the-job training for salespeople.
  • Develop and implement a prospecting program for salespeople and ensure the program is followed to achieve desired results.
  • Facilitate New vehicle pre-delivery with the Service Manager.
  • Review monthly productivity reports, salespeople’s monthly forecasts and profit performance with the Operations Director by salesperson and as a department.
  • Review salespeople’s performance and develop programs of improvement for those unable to meet their objectives.
  • Ensure vehicle salespeople maintain a 100-percent turnover to the Finance & Insurance Manager.
  • Evaluate the condition of demonstrators monthly.
  • Ensure compliance with information security and other laws.
  • Understand and comply with current federal, state, and local regulations that affect the New and Used vehicle sales department such as consumer sales practices, FTC requirements and information security programs.
  • Recommend New vehicle inventory levels to be carried based on customer and market analyses.
  • Assist salespeople in closing deals.
  • Communicate with vehicle salespeople to ensure company policies and procedures are understood and followed.
  • Complete all training as directed by management.
  • Follow policies and procedures as set forth in the Personnel Policy Manual and other corporate policies.
  • Any other duties as assigned.

Physical Requirements:

  • While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
  • Regularly required to stand, talk, and hear.
  • Frequently is required to walk and sit.
  • Is potentially exposed to exhaust fumes or other airborne particles.
  • Occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.  The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. 

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

TIER3

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Automotive Certified Service Technician - Commerce, Michigan, United States

  • Auto Technician, Automotive Technician, Certified Technician, Service Technician, Technician
  • Commerce, Michigan, United States
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job description

AUTOMOTIVE CERTIFIED SERVICE TECHNICIAN

Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program, On-the-Job training, and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices to join the Highest Paying Dealership in the State!

THE POSITION: Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. 

THE PERKS:

  • Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
  • Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
  • Technician Longevity Bonus Program
  • Monthly Technician Hours Turned Contest
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay

Skills, Qualifications:

  • Devote himself/herself to ensuring satisfaction to customers.
  • Determine management, production, and quality requirements by asking questions and listening.
  • Follow lawful directions from supervisors.
  • Understand and follow work rules and procedures.
  • Interact well with others and be a positive influence on employee morale.
  • Uphold the company’s non-disclosure and confidentiality policies and agreements.
  • Work evening, weekend and holiday work hours as required.
  • Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.

Education and Experience:

  • Ability to read and comprehend instructions and information.
  • Professional personal appearance.
  • Excellent communication skills.
  • Ability to meet company's production and quality standards.
  • High School Diploma or GED.
  • Michigan Mechanic Certification Required.
  • 1 State Certification Required.
  • Mazda, Hyundai, Volkswagen knowledge recommended.

Essential Duties & Responsibilities:

  • Receive repair orders from dispatcher and take to stall area.
  • Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
  • Diagnose the cause of any malfunction and perform repair as authorized.
  • Communicate with the Parts Department to obtain the needed parts.
  • Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
  • Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
  • Document work performed.
  • Road-test vehicles to ensure repair has addressed the customer complaint.
  • Quality check work performed.
  • Attend training classes.
  • Keep abreast of factory technical bulletins.
  • Ensure that customers’ vehicles are kept clean.
  • Administer safety and housekeeping policies and procedures.
  • Understand and follow federal, state, and local regulations, governing service repair work.

Physical Requirements:

  • The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
  • The employee is occasionally required to walk, sit, and talk or hear.
  • The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 55+ retail franchises, 7 collision centers and 60+ Michigan locations. The group employs 3,000+ individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.  The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. 

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

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